Returns

RETURNS AND REFUNDS POLICY:

Purchases made from our online store of www.careemz.co.uk cannot be returned for food safety reasons. We offer full replacement of products that might be damaged in transit. Replacement orders are processed immediately after our customer support team validates the damage via communication over e-mail.

Replacement Orders and Refunds will be processed only if the query is raised within 30 days of placing the orders. Any queries or concerns beyond 30 days from the order confirmation date cannot be considered/processed. Please raise a request at sales@careemz.co.uk

CANCELLATION POLICY:

Any cancellations can be processed within 24 hours of placing the orders via our website. Refunds for cancelled orders will be processed to the original mode of payment within 5-10 working days.